Carole Biencourt is the Vice President of Onboard Revenue for Holland America Line and she holds a BA in Computer Systems from Washington State University. With a career spanning close to 40 years, she has held roles in Finance, Revenue Management and in her current role, oversees Onboard Revenue, Future Cruises and the Shore Excursions product team. While Carole has moved around the business over her seasoned tenure, her passion for the Holland America Line brand and the people who create exceptional guest experiences remains constant.