Susan Reid
Susan Reid
Director of On Board Revenue & Retail Concessions
Carnival UK

Susan is currently Director of On Board Revenue & Retail Concessions at Carnival UK - comprising of Cunard & P&O Cruises. Her role encompasses developing innovative strategies to improve revenue on board, working collaboratively with brand partners to advance all revenue opportunities across the ships and ultimately enhancing the guest experience.

Previously, Susan led Debenhams’ retail and central operation activities in the role of Retail Director from 2019. She had worked for Debenhams since 2008 and her roles included Regional Director of the North between 2014 and 2019 and Sales Director of Scotland and Oxford Street between 2008 and 2014.

Previously, she was Regional General Manager at Superdrug, and prior to that, held retail roles at Arcadia.

Susan is a member of the 30% Club, a non- profit organisation supporting females in business and a representative of the International Association of Department Stores. Susan was also a board member of the Scottish Retail Consortium and held her position for five years.